Four levers
Pick the angle that fits your project.
Each card is a self-contained engagement. They can also chain: identify, then deploy, then adopt, then iterate. Book a 30-minute scoping call (free) to figure out where you are.
2 to 4 weeks · written shortlistIdentify the right tool
Process and data first, market scan second. I evaluate Ariba, Coupa, SAP, Jaggaer, Fairmarkit, bespoke LLM agents — against your scale, IT constraints and maturity. Output: 2 to 3 candidates with TCO and adoption risk in writing, or a documented "stay where you are" if that is the right call.
Time2–4 wksOutputShortlist + verdictBiasNone
3 to 6 months · multi-countryDrive deployment
From signed contract to production, with the team in the room. Cleansheet config, gates, multi-country rollout, stakeholder alignment across Finance, IT, Ops, sponsors and suppliers. I have done this on Ariba GB at F500 scale and on Coupa across 800+ buildings. The point: the tool ends up usable, not just installed.
Time3–6 moScopeMulti-countryOutputLive + KPI baseline
60 to 120 days · adoption KPIsDrive adoption
Adoption is a procurement problem, not an IT one. KPIs from week one, 30-60-90 governance, persona-based playbooks, hypercare cadence, then handover. The Ariba Guided Buying rollout I led hit 78% adoption at 90 days — that is the question to ask, not the demo screenshot.
Time60–120 dOutputAdoption rateBench78% at 90d
4 to 8 weeks · process mapImprove the process
Sometimes the answer is not a new tool. I map the current state end to end, find the 20% of steps that cause 80% of the leaks, and redesign the process around the right tooling — even if that means keeping what you have. Lean rigour, not consultant theatre.
Time4–8 wksMethodPareto-firstOutputProcess + plan